Support at Home Program
What you need to know—made simple
Support at Home – what it means for you
From 1 July 2025, the current Home Care Package program will be replaced by the new Support at Home program. As part of Australia’s aged care reforms, this change will affect all Home Care Package recipients.
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The goal? To make aged care simpler, more flexible, and better suited to your needs—now and into the future. The Support at Home program is designed to provide more funding, improve the quality of care, and create a system that grows with our ageing population.
You won’t be worse off – guaranteed
As the aged care system transitions to Support at Home, we want you to feel confident and supported every step of the way. That’s why the government has introduced the “No Worse Off” principle—to make sure your funding won’t be reduced during the change.
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If you're already receiving a Home Care Package, are on the National Priority System, or have been assessed as eligible by 12 September 2024, you’ll continue receiving the support you need, without paying more than you would have under the current system.
At Omnicare, we’re here to make aged care simple—and that means keeping you informed, supported, and reassured throughout the transition.
What’s changing – and how it helps you
Holiday Sale
The Support at Home program is designed to make care easier to access, more transparent, and better tailored to your needs. Here’s how the new system will make things simpler and fairer for you:
✔ Faster access to funding – so you can get the support you need sooner, without long wait times
✔ More flexible funding categories – with ten care levels to better match your personal needs and goals
✔ Clearer list of services – so you’ll always know what’s included and what to expect
✔ Fair pricing system – putting a cap on prices so you’re not overcharged and can get more hours of support where it counts
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Supporting your independence at home
Staying independent in your own home is more achievable than ever under the new Support at Home system. With a strong focus on helping you live safely and comfortably, you’ll have easier access to the things that make daily life easier—like equipment, technology, and home modifications.
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Through the new Assistive Technology and Home Modifications (AT-HM) Scheme, you’ll no longer need to dip into your regular care funding. This separate scheme covers everything from prescriptions and purchases to delivery and installation.
There’s also additional support available when you need it most, with extra funding for restorative care and end-of-life care—up to $25,000 over a 12-week period.
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At Omnicare, we’re here to help you navigate these changes with confidence and care.
Discover more about Support at Home
Our friendly Home Care team is here to help.
Simply fill in the form, and we’ll give you a call to discuss how we can support you or your loved one.
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We look forward to speaking with you soon!