You've been assessed & are waiting for a Support at Home Package
We’re here to help you navigate the journey ahead
We know that waiting for your Support at Home Package can feel like a long journey, but you’re not alone - the Omnicare team is right here with you.
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While your formal funding is being processed, there are plenty of ways to keep you happy, healthy, and supported in the home you love. Think of this time as a "head start" rather than a hold-up. Our local team is ready to guide you through the next steps and explore how we can get you the care you need in the meantime.
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Let’s make this process simpler, together.
What are your next steps?
Even while you are in the "national queue," you don’t have to wait to start improving your quality of life. Here is how we can help you stay supported today:
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Access immediate help through CHSP: If you need a little bit of help right now (like cleaning, transport, or social outings), the Commonwealth Home Support Programme can provide short-term assistance while you wait for your full package.
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Find your "Right Fit" provider: Now is the perfect time to interview providers. You want a team that feels like family, so you’re ready to hit the ground running the moment your package is assigned.
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Start services privately: If you’d like to begin care immediately, you can choose to self-fund your services. This ensures you get the support you need today without the wait.
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Accept an interim package: Sometimes the government offers a lower-level package while you wait for your approved one. We highly recommend accepting this to get your support started sooner.
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Map out your dream support plan: Use this time to think about what would truly make life easier. Whether it’s gardening, meal prep, or allied health, we can help you plan ahead so your funding is used exactly how you want it.
Not sure what your letter means? Let’s have a chat.
Navigating the 'national queue' can be a bit like learning a new language. If you’ve received your assessment letter and aren’t sure what to do next, give our Port Macquarie team a call. We’re here to help you translate the jargon into a plan that works for you.
Let’s chat about your Home Care needs!
Our friendly Home Care team is here to help.
Simply fill in the form, and we’ll give you a call to discuss how we can support you or your loved one.
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We look forward to speaking with you soon!
