Switch your Support at Home Package to Omnicare
Are you getting the quality care you deserve?
At Omnicare, we believe your support should feel personal, reliable, and like excellent value for your funding. If you’re not completely happy with your current provider, or if you simply want to see how we can help you maximize your package, we’re here to help you make a change for the better.
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We don’t just offer "services" - we offer a human-centred approach to care. Our local Mid North Coast team ensures your transition is smooth, stress-free, and tailored to keep you thriving in the home you love.
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Let’s talk about how we can support you better with a plan that truly works for you.
How to switch to Omnicare in 4 simple steps
Switching providers is easier than you might think. We’ve broken it down into four clear steps to ensure your care keeps "ticking along" without any gaps.
Step 1: Connect with our local Home Care team
Give us a friendly call on 1300 336 488. We’ll chat about your current needs and help you map out a personalised care plan that fits your lifestyle perfectly.
Step 2: Contact My Aged Care
Call the My Aged Care team on 1800 200 422 and let them know you’d like to transfer your Support at Home Package to Omnicare. They will provide you with a new referral code - make sure to jot this down!
Step 3: Confirm your switch date
Once you have your code, give us a call. We’ll help you confirm the end date with your current provider and arrange a time to meet in person to finalise your new support schedule.
Step 4: Set your start date with Omnicare
​That’s it! We’ll coordinate a seamless transition to ensure your new services start exactly when you need them, providing you with total peace of mind and the high-quality care you deserve.
Let’s switch your Home Care
Our friendly Home Care team is here to help.
Simply fill in the form, and we’ll give you a call to discuss how we can support you or your loved one.
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We look forward to speaking with you soon!
