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Supporting carers - for people looking after loved ones

A 'primary carer' is a person looking after the welfare of a relative, close friend, or neighbour. Many Omnicare clients depend on their primary carers to access support to continue living at home.

Our Access team can provide guidance, advice and information to help you navigate the ins-and-outs of the MyAgedCare system. NB, younger onset dementia (i.e. diagnosed before the age of 65 years) is recognised as a disability.

Disability support is administered via the NDIS portal. You can find information there to agencies contracted to provide assistance.

Australian Government Department of Health
Meals on Wheels NSW
Master Builders Association NSW
Registered Charity

What practical help do you provide?

Omnicare works with primary carers to help them understand their role, rights and responsibilities. We're available to listen and advise for life at home. We encourage ongoing two-way communication between carers and staff to benefit everyone involved.

Omnicare has provided dementia education to many carers, so they understand the condition and learn strategies to manage their care role.

We host chat groups (online, during this pandemic period), bringing carers together with others to share tips, experiences and knowledge. These can be life-enriching tools when it comes to adapting to the challenges presented by someone living with dementia or a disability.

If you feel overwhelmed, exhausted or at risk of emotional burnout from caring for a loved one, we will do all we can to provide strategies and options that will make you feel more in control of your circumstances.

With pandemic measures in place, we have developed activity packs to keep clients engaged at home. Included in these are instructions for carers on how to facilitate the various activities we offer. Over the past few months, we’ve made regular welfare calls and social stops (outside client and carer homes) by way of further pastoral support.

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